How can I make money being a reseller?
If a customer decides to be a reseller of our products, it can be an easy method of generating revenue income without working too hard.

Our affiliate system is fully automated, all you need to do is encourage customers to sign up, using your unique affiliate ID as reference. We have pre-programmed a system where you, as our customer, can give your prospective customer a link to click.

If he or she later signs up, we record it in our system that he came from your affiliate ID and all sales are recorded with your uniqie ID as reference.

Everything the customer buys on our system, not including setup-fee and domain names (sold at cost price), will give you a cash payout of 25% for 36 months. Imagine that your "customer" later buys more websites, you earn the same percentage there as well.

How can I get started?
All you need to do is to create an account in your name on our system. After you have created an account, you must log in to your account from our main website. Click the TAB "Affiliate system". Below you see the link you give to your prospective customers, it can be in an e-mail or even an banner advert on your website.

When is my commission paid out?
We pay out commission every 3 months. 90 days after a customers open invoice is paid, the commission is ready to paid out to you as the affiliate. 90 days is our grace period to prevent chargebacks from customers. Commission is paid out when the commission exceeds what is equal to US $100.

Who can use this system?
Anyone who can send us an invoice can be a member of this system. We do not pay out commission without an invoice.

Can I show a banner on my system?
Of course. You can always show any banners for our products and services. We do though, not accept banners that have not been pre-approved by us. If you make a nice looking banner, e-mail us a copy so we can approve it.

How do I put a banner on my site?
To put a banner on your site, please use the code below:

You must replace the BANNER with one of the banners listed in this directory
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Backupmaster

Backupmaster, what is it and how can I use it?

Backupmaster is a fully automated backup system that backs up the contents of your website and databases every day.

When is the backups rotated?
Backup's are rotated weekly, we keep your valuable data on our backup servers for up to a week.

We do make a monthly backup as well every 1st in the month.

How to I access the files?
Files can be accessed via FTP. In the control panel you can see the FTP information for the server assigned to your domain name.

MySQL, how is it backed up and how to I restore?
All MySQL backup's are stored in text files for easy retrieval. Databases and restoration of content is performed via PHPmyAdmin from the MySQL tab in the control panel.
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CGI

How can I have a webcounter on my page?

A webcounter can be added to your webpage using our already pre-programmed webcounter. The webcounter is accessed within your HTML using this URL

<img src="http://www.mydomainname.com/cgi-bin/Count.cgi?ft=2 &dd=B&frgb=255;215;120|df=ftplogin.counter1">

Then replace mydomainname.com with your own domain name, next ftplogin with your unique ftplogin from the control panel.

For more information about the webcounter, please read this link: WebCounter link
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How do I use formmail?

To use our formmail script you must use our pre-programmed formmail script. The formmail script we use is the most used script in the world for this purpose. For a more informative FAQ than ours, please read the page below.

http://www.scriptarchive.com/readme/formmail.html
We use formmail on our own system as the contact form, please look at our contact form

to see how we use it. If you do a "view source" on the document you can easily see all the content.
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CMS > Coppermine

How can I erase Coppermine?

Files must be deleted via FTP, and to delete the contents of the database you must use PHPMyAdmin to delete all the database contents. Please be careful not to erase tables that do not belong to Coppermine.
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How do I install Coppermine?

If you have PHP 4/5 and MySQL in the subscription all users can install Coppermine via the Modules Tab in the control panel.

Our auto-installer automatically copies the files to your website and creates the necessary database tables (on the MySQL 4.1 server). The install path is listed in the control panel.
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What is my password and how can I reset it?

The username for Coppermine is admin and the password is the same as your FTP password. FTP password is located under the FTP Tab in the control panel. If you later change your FTP password the Coppermine password remains the same.

If you forgot your Coppermine password it can easily be reset cia the PHPMyAdmin SQL management tool for the MySQL 4.1 server.

To change your password, access the PHPMyAdmin for the 4.1 server (we install it default on the 4.1 server), and type the following:

update webcpg14x_users set user_password=MD5('newpassword')where user_name='admin';

Password is now changed to the new password.
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CMS > Drupal

How do I install Drupal ?
To install Drupal you must use the tab Modules in the controlpanel. You log on to your control panel from our front page using your account name and you account password.
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What are the system requirements for Drupal?
Drupal requires at least PHP 5 and Mysql 5.0.

All users with PHP 5 enabled can run Drupal. If PHP 5 is not yet installed, earlier customers only have PHP 4 in their subscription, a free PHP 5 server can be ordered via the PHP4/PHP5 tab as described elsewhere in our FAQ section.
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Where wil Drupal be installed and what is my password?
To prevent overwriting important files on a webhosting account we install Drupal in a subdirectory. The subdirectory is:

/drupal-#.#

Exchange #.# with the current version as listed in the Modules tab. Drupal version 7.0 is installed in the subdirectory /drupal-7.0 on the PHP 5 server.

The username for Drupal is:

admin

The default password selected for Drupal is the password used for FTP. Using the tab FTP the password listed is the default password unless it is later changed.

If changing the default password we do not have a record of the new password. The new password can be retrieved requesting a "reset password". The link to reset the current password is e-mailed to webmaster@domainname unless changed previously.
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CMS > Joomla

How do I backup my Joomla installation?
On the website

http://www.joomlapack.net

There is a tool available to backup your Joomla site including all the files and databases. We recommend reading the online documentation for more information.
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How do I install Joomla?

All customers with PHP 4/5 and MySQL in the subcription can install Joomla from the Modules Tab in the control panel.
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I have forgotten my administrator password, now what?

If you have forgotten your admin password changing it is easy.

You must access the MySQL 4.1 server from the MySQL Tab's PHPMyAdmin link in the control panel. After PHPMyAdmin is started enter the following:

update jos_users set password=MD5('newpassword') where username='admin' and usertype='Super Administrator';

Passwordet is now changed to "newpassword".
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Security updates and support for Joomla

Joomla is a CMS system that allows the user to download and install own modules and modify the code. We do not provide security updates or support for Joomla and refer to the Joomla developers forum on:

www.joomla.org
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What database server is used for Joomla?

We install the required database tables on the MySQL 4.1 server listed under the MySQL tab in the control panel.
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What is my username and password for Joomla?

Username for Joomla is Admin The password for Joomla is the same as your FTP password.

If you later change your FTP password, the password for Joomla remains the same. The password for Joomla can not be changed by changing the FTP password.
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Where is Joomla installed and how do I remove it?

Joomla is installed in a sub folder on your website:

/Joomla159 (or later versions)

When installing Joomla we create a file in the root directory of your website called:

indexjoomla.htm

The file have preference over all other files in your website, if you want to disable Joomla this file must be renamed or deleted via FTP.
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CMS > WordPress

How can I install WordPress?
To install WordPress you can either install it yourself with the instructions provided by the WordPress team or you can use our autoinstaller system.

To use our autoinstaller system:

* Log into your account from our main website
* Click the domain name for WordPress installation
* Click the Tab Modules

Select the Wordpresss link and our system will install it onto your website.

The autoinstaller installs Wordpress in a subfolder to eliminate the risk of files already on the website getting overwritten. There is an override function that allows our autoinstaller access to your main catalog/root folder. If the override checkbox is checked any files that have the same name as any of the files in the Wordpress installation system will be overwritten.
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How can I make WordPress my start page?
When WordPress is installed we install it in a sub folder. Installing it in a subfolder can eliminate the risk of other files already on the website becoming overwritten. There are an override checkbox that allows our autoinstaller to install the files directly on your websites root folder / and not in a subdirectory (use with caution as described below).

If you check the override box ANY files that have the same name as the files containing the Wordpress files will be overwritten so take caution when checking the override checkbox if using our autoinstaller system. If you want to make a fresh re-installation of Wordpress you must delete all the tables in MySQL that Wordpress uses before the autoinstaller is used.

If you already have a Wordpress installation and you want to move it to the root folder you can do this following the instructions below:

To make Wordpress your default page you have to transfer the files via your FTP program to the root directory.

1: Transfer all files including all subdirectories to your local machine
2: Modify the wp-config.php file:

Change:
define('ABSPATH', dirname(__FILE__) . '/Wordpress3');

to:

define('ABSPATH', dirname(__FILE__) . '/');

3: After the wp-config.php file has been modified then transfer the files including all subdirectories back to your website. The files must be transferred into the root folder / and not back into the subfolder where Wordpress was installed previously.

It is not recommended that an existing Wordpress installation is moved from one location to the other. It is possible to do but require that a lot of database changes which we cannot provide support for via e-mail or on our online support system as it is individual for each website what has to be changed.

The root folder is the top level of all your directories, /Wordpress3 is a subfolder, one level back is the root folder "/"
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How do I delete my Wordpress blog software?

If the Wordpress installation has to be reset you must delete tables in the database that are related to Wordpress. Tables related to Wordpress usually starts with w?_. After selecting the correct database for your Wordpress blog in the MySQL tab in our control panel, you must click the database name in the upper left corner in PHPMyAdmin. To delete the tables related to Wordpress you must tick all tables starting with w?_ and use the DROP menu item in the with selected select box. All tables related to your Wordpress blog will be deleted and your Wordpress blog can now be reused as a completely new blog.

Please make certain that other tables that are not related to Wordpress are not deleted.
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What database server is selected for WordPress?
The database server with version 5.0 listed clicking the Tab MySQL is used.
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Where is WordPress installed?
WordPress is installed in the directory /Wordpress3 (with uppercase W). If you have requested a PHP 5 server the files is installed on the PHP 5 server (listed in the Tab FTP). If you want to use the PHP 4.3 server instead you must download the files from the PHP 5 server and upload them to the PHP 4.3 server.
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DNS

Can I edit the zonefile directly?
It is possible to make your own DNS zonefile. To edit your own zonefile you can access the template directly beneath the Domain and DNS info tab.

Default there is no content as the zonefile is created by the DNS manager built into our system. This DNS manager can be accessed from the DNS manager tab.

Editing your own zonefile is a complex matter and we do not recommend non experts to do this task. If making just a minor error the DNS server will reject the zonefile and refuse to load it. The secondary DNS servers will not copy/transfer a defective zonefile so the secondary DNS servers are still working if making an error.

To disable the template, just make an empty template, as soon as the empty template is saved the built-in DNS manager will update the zonefile with the current contents in our system.
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Can I use other DNS servers than yours?
You can use another DNS server if required. To use our hosting services you must modify the DNS records so they point to the servers allocated by us. Please look in the DNS manager (without modifying any records) on how your domain name DNS records would have been setup if it was hosted on our DNS servers.

We have already added your domain name to our DNS system in case you later want to move it to our system.
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How can I HTTP forward from one domain to another?
To forward your HTTP request from one domain name to another you must log in to your account from our main web site. After you click the domain name you want to forward, click the Tab www forwarder.
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How can I transfer an domain name to the system?
All domains that needs to be transferred must be in our system already. If you wish to move a domain name to our system you must create an order first before any transfer can be initiated.

The process
To move a domain name to our system you must issue us an AUTHID/EPP code. This code must be requested by your currenct ISP/domainhost. We can not request this on your behalf.

After transfer
Each ISP/domain registrar has their own process on how to transfer a domain name out from their system. We are not always notified about a transfer, it is therefore important that we are notified by you so we can update our internal records, otherwise a domain name might be lost within the renewal process.
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How do I request the AUTH-ID?
To move your domain name away from our system you need an AUTH-ID. You can request an AUTH-ID directly from our system.

use the tab "Domain and DNS info" from our control panel. You must log into the control panel from our main web page.

before you can request an AUTH-ID you must cancel your services with us, this is to prevent issues with renewals of the domain name (which we will no longer do).

Cancellation of your services with us must be performed in the menu

Cancel hosting

If there is any unpaid invoices or the domain is not cancelled the link for request ID is not shown.
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I've just updated my records, when are they transmitted?
As soon as you click Save in the DNS manager we update our internal DNS servers and transmit the information immidiately. Other DNS servers have a TTL, short for "Time To Live", this is the time before the worldwide DNS servers own internal DNS records are updated. DNS updates are not instant.

TTL can be adjusted, but the new TTL is not known by any DNS servers before the old TTL has expired.
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Move a domain name to our system (not .dk domains)
To move a domain name to our system, you must first create and order and the order must be processed. After the order is processed your domain name is enabled on our DNS servers.

Depending on the type of domain name you are transferring, we send you the full instructions when the order i processed in our system. Please read the instructions carefully.
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Moving my .dk domain do another ISP's DNS server?
To move your .dk domain to another ISP's DNS server is a task that is completed between the customer and the new provider. We are not involved in the process and do not provide support for this task.

To move a .dk domain to another ISP's DNS server the DNS server must be a valid DNS server accepted and implemented by dk-hostmaster, your new ISP is responsible for this.
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Using another MX server to receive e-mail
If a customer needs to use another server for e-mail instead of ours it's easy to change the MX record for the domain name with our DNS manager. If changing to another MX server our old MX server will stop receiving e-mail even though that the POP3/Imap accounts and the e-mail distribution list is still on the server. To prevent loss of e-mail the server must have an "override flag". This override flag the user must enable before the MX record is changed to prevent loss of e-mail. The override flag can be set in the menu:

Override MX

When changing an MX record for a domain name it can take up to 48 hours before the rest of the worlds DNS servers knows about the new MX record, in the mean time some servers will still send e-mail to the "old" server that then again refuses to receive as it is no longer an active mail server for that domain name.
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What are the IP numbers for the DNS servers?

DNS IP nummer
ns1pri.mywebtonet.com 81.19.232.30

ns2.mywebtonet.com 81.19.232.29

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What is a CNAME and A-records? What does an MX record do?
The DNS system is rather complicated and if a customer is not fully aware of what is modified the result can be loss of e-mail or a disabled website.

A-record	An A-record must point to an IP address. Let us say that you have an machine at home with the IP number 121.222.111.100 and want to create sub domain called homepc.mydomain.com pointing to your server at home. Create an A-Record with homepc on the left side and the IP number on the right. After oyu have finished modifying all your DNS records, click Save. Within 24 hours the DNS record homepc.mydomain.com points to the IP number you entered.
CNAME record	The CNAME record is the same an A-record except that a CNAME record must be a existing hostname and can not be an IP number.
MX record	MX is short for MaileXchanger. As a CNAME record it must be pointing towards an existing hostname.

Remember to click Save after all the records are modified.
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Where can I find the free DNS manager?
To use the DNS manager for your domains hosted with us, you must log into your account from our main website.

Clicking the domain name and the the Tab DNS manager gives access to the DNS manager panel.
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Email system

How can I adjust the settings on my domain spamfilter?

The spamfilter in our system is split into two parts.

The first part is a master setting (the domain name). The second part is for each POP3/Imap accounts.

To adjust the domain name master level you must access it directly from the control panel from our main website.

POP3/Imap spamlevel settings is adjusted in the POP3/Imap POP3/Imap control panel.

If the domain master setting is lower than the POP3/Imap setting, the domain master level has preference over the POP3/Imap setting.
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How can I forward my POP3 accounts incoming e-mail?

In order to change any setting on your POP3/Imap account you must log into the POP3/Imap control panel via the POP3/IMap control panel
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How do I change my POP3/Imap password?

POP3/Imap account passwords must be changed via the change POP3/Imap password menu.
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How do I maintain white and blacklists for my POP3 account?

To maintain your POP3/Imap account's white and black lists you must use the control panel for that feature. Please use the menu:

Create/delete white/blacklist
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How do I setup Windows Mail and use your SMTP servers?

Our SMTP servers are always available for our webmail users, if you wish to use our SMTP servers from other clients than webmail, we require authentication before allowing anyone to use our SMTP service.

With SMTP auth you can access our servers for sending e-mail from anywhere in the world. Our SMTP servers are open on port 25 and port 2525.

The example below demonstrate use our our SMTP servers in Windows Mail (Vista).

Select

Tools > Accounts > Add > E-mail account

Then click Next.

Display name	Enter your first and last name.
E-mail address:	Enter your e-mail address.
Incoming e-mail server type	Select IMAP if you frequently use webmail.
Incoming mail server	As listed in the control panel. Smtp server is smtp.mywebtonet.com Outgoing server requires authentication and must be selected.
E-mail username:	The e-mail username is the same as your POP3/Imap account name. Then enter your password.

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How does the autoresponder work?

With an autoresponder our system automatically responds to all incoming e-mails with your predefined message. Our autoresponder has a built-in "flooding protection system" that prevents two autoresponders responding to each other more than once. If you send an e-mail to an autoresponder on our system, the autoresponder will only respond once every 3 days to the same e-mail address.

How do I access my autoresponder panel?
To access the control panel for your POP3/Imap account, you must use the POP3/Imap control panel.

How do I remove my autoresponder:
By entering an empty field in the text field the autoresponder will be disabled.
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How to I add or remove e-mail addresses?

To access all information about the e-mail accounts and to modify these, you must log into your account from our main website.

After you log into the account overview, you click the Tab "Domains", via this Tab you can see all the domains that are listed under your account name.

Click the domain name that you want to modify the e-mail addresses for.

When accessing the tool to add and remove e-mail addresses you can see a description/FAQ on top of the panel.
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Where do I find the information about my e-mail addresses and POP3/Imap accounts?

To access all information about the e-mail accounts and to modify these, you must log into your account from our main website.
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FrontPage Extensions

How do I enable or disable FrontPage Extensions?
To enable or disable FrontPage Extensions on your website, you must login to our control panel from our main website.

If FrontPage Extensions is part of your subscription you can enable or disable from the FrontPage Extensions tab.

Allow up to 15 minutes before using FrontPage Extensions.
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What versions of FrontPage Extensions can I use?
We support FrontPage Server Extensions 2000,2002,2003 and FrontPage Extensions XP
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FTP

How do I reset the FTP settings to default values?

In some circumstances the "filerights" on the files on your website must be corrected.

To reset the filerights you must login to the controlpanel from our main website. The link to reset the FTP settings is in the domain controlpanel, just click the domain name you need to reset thereafter the FTP tab. There is a link to reset the "filerights".

It can take up to 15 minutes before the filerights are reset.
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How do I transfer my content to the website?

To upload your content to your website you must use an FTP program. We recommend and use CoreFTP. CoreFTP can be downloaded via the link:

Download CoreFTP

Now start CoreFTP.

After installation please click "Site Manager" in the "Sites" menu, the below is shown

After entering with your FTP host, username and password as found in the control panel, click Connect

The FTP program will now connect to your website.

Moving files from the left window to the right window uploads your files.
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Where do I find my FTP details?

To get the correct FTP details for your website you must:
* Login on your account from our main website
* Click the domain name you want the FTP details for
* Click the FTP tab

If you have PHP enabled on your website and have more than one server, you must click the PHP4/5 tab instead. Be aware what server is hosting your website so the details for the correct FTP server is used.

Have you forgotten your account details you can request those using the forgot password box just below the login box.
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General information about domains and accounts

Can I have more than one domain for my webhosting package?

You can add up to 25 domains to your webhosting solution at our system. These domains can be pointed into the same website as your main website. The attached domains are not seperate webhosting solutions, but simply added domains to the same webpage. The benefit of adding other domains to your existing website is that you can register domains that link/are closely related to your main website's domain name or you can add something completely different and this way increase your presence with google and other search engines.

How can I add domains?
Via the Tab Add-on domains in the control panel you can add domains to your existing website. These domains does not have to be hosted on our system, and you can even add domain types that you can not even register via our system.

Adding a domain not hosted with us?
If adding a domain name not hosting on our DNS servers you must modify that domain names DNS records so the www record points to the website in our system. Your DNS provider knows how to do this.

Requirements?
You must have PHP 4/5 included in your subscription in order to use the Add-on domains feature.
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Cancel my services, how can I do that?

Cancelling your domain and/or services is easily done online via the menu:

Cancel domain or services

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Contacting our support department
When contacting our support department it is important that the information below is given:

Domain name
Description of problem
If the support query is regarding problems with recieving e-mail or accessing FTP the information that the user have entered in the e-mail or FTP program is provided. Passwords can be shortened to prevent snooping.
A valid and accessible return e-mail address for contact
If your domain is not working with either e-mail or FTP it is usually because of unpaid invoices. Unpaid invoices can be paid accessing your account from our main web page.
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Forgot my password, what now?

On our main website there is a link for customers that have forgotten their password. The password is e-mailed to the contact e-mail on the account for that particular domain name you enter.

If you no longer have access to that e-mail address, you must forward us:

Last invoice date
Amount on invoice
Payment date

we can thereafter modify the records on our system and update the account records with a current e-mail address.
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Forwarding from one website to another via HTML.
<html>
<head>
<meta name="Author" content="">
<meta name="description" content="">
<meta name="keywords" content="">
<title>website title<title>
</head>
<frameset cols="100%,*" border="0">
<frame src="http://www.otherdomain" name="domainname">
<noframes>
<head>
<title>other website title</title></head>
<body bgcolor="#000000" text="#ffffff" link="#ffffff" vlink="#ffffff" alink="#ffffff">
<font face="Arial"><a href="http://www.otherdomainname">other domain names full URL</a></font>
</body>
</noframes>
</frameset>
</html>
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How do I add more services to my domain name?

All domain names already in our system can be upgraded by login to your account from our main website. Each domain can be upgraded individually.

When upgrading, our system calculates the correct price for the reminder of your current subscription period.
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How do I delete an account?

To delete an account please use this menu:

Delete account

Accounts that have already been used for ordering services can not be deleted as they are required by our system as they are linked into previous orders and invoices.
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How do I move a domain from one account to another?

How do I move domains from one account to another?
If you want to move a domain from one account to another we can do this in our backend system. We need the following information:

Old account name:
Old account password:
New account name:
New account password:

The transfer from one account to another is only in our backend system, it does not transfer the ownership of the domain name to the new account/user, this must be done with the registrar of the domain name. We can usually do this for a fee as this requires manual work and sometimes a fee must be payed to the registrar.
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I don't want receive newsletters, how can I disable this?

To disable receiving newsletters you must login to your account from our main website. After logging in you must click "Update account details".
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I want to cancel my reseller agreement for a domain, how?

If you are a reseller that receive invoices directly for your customers domain names and services, but want the customer to receive invoices directly in the future, you must cancel the agreement online via this link.

Cancel reseller agreement for domain
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I want to order a domain name or webhosting package

To order any services in our system you must have an account.
Creating an account is free and is done from the drop down menu Accounts on our main website.

After creating the account you have easy access to order any services using the account. Using the same account for all your purchases makes it easy to administer all your domain names and services, viewing and paying invoices and much more.

Having an account gives you access to our affiliate program as well which is described in our online FAQ.
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General information regarding HTML and websites

Why is my website not working correctly?

All files are case sensitive. Uploading an image called:

Mypicture.gif (with uppercase M)

and referring to it in your HTML code as mypicture.gif will not work. It must match 100%.

Same is required with your website, all files are case sensitive. The main website file index.htm or index.php must be named correctly.
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Invoices and payments

I forgot to pay my bill!

If you forgot to pay your bill, the only method to restore your domain name is to pay your bill online.

To access the invoices for viewing or payment, you must login to your account from our main website.

From the Invoices tab there are links to view and pay each invoice.
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Where can I see and pay my online invoices?

All invoices issued on your account are available online.

To access the invoices for viewing or payment, you must login to your account from our main website.

From the tab Invoices there are links to view and pay each invoice, furthermore a PDF invoice can be ordered if needed.
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MySQL information

How can I access PHPMyAdmin?

The link to PHPMyAdmin can be found in the control panel.

You must login to the control panel from our main website. After logging in, you click the domain name you want the MySQL information for, and then the MySQL tab.
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How do I backup MySQL databases on my own machine?

There are two methods that a customer can use to easily back up the database contents at home. One method is to use the PHPMyAdmin database administrator from the MySQL tab in the control panel, or use mysqldump.exe to "dump" contents into a text file at home.

mysqldump.exe can be downloaded from our system via the download mysqldump.exe link

In order to use mysqldump.exe you must know the database host, database username, database password and the name of your database. All the required information can be found in the control panel. You must login to the control panel from our main website. After logging in, you click the domain name you want the MySQL information for, and then the MySQL tab.

Syntax for mysqldump:

mysqldump -h databaseserver -u user -ppassword mysqldatabase > dump.sql

As shown there is no space between -p and the password.

Data is now stored in the dump.sql file for later import.
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How do I create a connection to MySQL from PHP?

This is a simple example on how to access information in MySQL from PHP.

$host="mydatabaseserver";
$user="mysqlusername";
$passwordsql="mysqlpassword";
$database="mysqldatabase";
$sql_statement="insert into mytable (name,lastname) VALUES ('testname','testlastname')";
$linkId=mysql_connect($host,$user,$passwordsql);
$result=mysql_db_query($database,$sql_statement,$linkId);
//
// fetch...
//
$sql_statement="select name,lastname from mytable where name='testname' and lastname='testlastname' ";
$linkId=mysql_connect($host,$user,$passwordsql);
$result=mysql_db_query($database,$sql_statement,$linkId);
$row = mysql_fetch_array($result);
$navn=$row["name"];
$efternavn=$row["lastname"];
mysql_close;
?>

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How much space do I have for MySQL?

Each database have 750 Mb of space allocated. So in total, it's 3 gigabytes of space for data. 4 databases are allocated per customer.
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What versions of MySQL is available?

All customers with MySQL database subscription are allocated 4 different MySQL servers. To be compatible with any software that uses MySQL, we provide all customers with different versions of MySQL:

4.0, 4.1, 5.0,5.1,5.5,5.6 and 6.0 alpha

All the required information can be found in the control panel. You must login to the control panel from our main website. After logging in, you select the domain name you want the MySQL information for, and then the MySQL tab.
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Where can I find information about my MySQL servers?

All the required information can be found in the control panel.

You must login to the control panel from our main website. After logging in, you click the domain name you want the MySQL information for, and then the MySQL tab.
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Password protected subdirectories

How do I protect one or more folders with a username and a password?
Currently if part of your subscription "Password protected subdirectories" can be accessedusing the "Password protected subdirectories" tab in the control panel.

You can create subdirectories on your website where only users with the required username and password have access.
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What are the advantages of the directory /passwd ?
When ordering a webhosting package with us, we create a password protected directory on your website.

Access to the folder /passwd require username and password. The username and password for the directory is the same as your FTP username and password as found in the control panel.
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PHP

Installing a PHP 5 server?
When "upgrading" from the control panel to PHP 5.XX it is actually not an "upgrade". We install a completely new webserver with php 5.2/5.3/5.4 (you choose) for your domain name. The benefit of this process is that your "old" website is still running on the "old" server until you are ready to switch over.

Click the FTP tab to "upgrade". After the upgrade, which takes around 15 minutes, you get FTP access to the new server and can easily develop your site in PHP 5 while the old website is still running on the old server.

When ready to switch over, and if your domain is hosted on our DNS servers, you must change the ROOTIP and the * record in the DNS server to the new server name's IP address and CNAME. This is easily done from the DNS manager tab.>

Please look in our FAQ on how to alter/modify your DNS records. If your domain name is not hosted on our servers, you must consult your current DNS host to modify those records. Please be sure that the files needed are transferred to the new server.
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Safemode/Register Globals ON or OFF?
If PHP 4/5 is part of your subscription you can easily change the safemode or the register global settings. To change the settings you must click the tab FTP from the control panel.

It takes up to 15 minutes before the change in settings is registered by server.
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What versions of PHP are available?
When PHP is part of the subscription we automatically installs your domain name with php 4.3 if your subscription started before 2009 or you have upgraded your HTML website to PHP.

If you later want to upgrade to version 5.2,5.3 or 5.4 you can upgrade for free via the link in the control panel using the PHP 4/5 tab.
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Product categories

Simple overview of products

To simplify the product categories we have made a small comparisation. There might be a lot of new "terms" customers in general have not experienced before. We recommend several articles available on google about MySQL,PHP, Frontpage Extensions, Imap and everything else that might occur in this new world of hosting your own website.

Product type	Description
MailHotel	With a MailHotel we are responsible for receiving and distributing your e-mail. Included in the MailHotel subscription you get 10 POP3/Imap accounts and 20 e-mail forwards, and if a customer needs more, an upgrade is only a click away in the control panel. A MailHotel subscription does not include a website, but upgrade anytime to either the basic package or the advanced with MySQL and PHP4/5.
WebHotel	With a "WebHotel" you get everything included in the MailHotel and on top of that you get the basic webhosting package with more than 2000 Mb of space for your HTML,pictures and free access to the CGI scripts we have available.
PHP 4/5	PHP4/5 is the most widely used scripting language today. With PHP 4/5 you can program your own dynamic website or even download from some of the vendors that have already pre-progrogrammed content management systems, guestbooks, online photo galleries and much more, the list is endless. Most PHP 4/5 scripts you can download and install for FREE. We provide you with pre-installer packs in our control panel under the Modules tab.
MySQL	MySQL is a very high performance database server and the most widely used. MySQL comes in several versions, some scripts require version 4.0, some 4.1 and some 5.0. If MySQL is part of your subscription we provide you with one of each version. With our MySQL system you will always find a MySQL server that is compatible with your project.

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Spamsystem

Catch-all account and spam

If your domain name is set up with a catch-all/* in the e-mail setup, everything that arrives to your domain name that have not already been redirected, will be "dumped" into the account specified as the catch-all/* account.

Spammers usually send out random e-mails and those will be caught by the catch-all/*. If the catch-all/* is removed remember to add the e-mail addresses to the e-mail list that you currently use otherwise they will be lost/rejected.
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What are the different spam levels?

When an e-mail is delivered to one of our mail servers it is processed by our spam filtering engine. This engine tags each e-mail with a number depending on what the contents are and who sent the e-mail.

Spamlevel Rejection

1-2 Aggressive

3-4 Too effective, might reject some non-spam mail

5-7 Recommended by us

8-12 Acceptable but not perfect

13-99 Not effective

If an e-mail exceeds the spamlevel set by the user, it is rejected and the sender of the e-mail is notified that the e-mail could not be delivered. In most circumstances the sender does not exist or is a flooded e-mail account. If the e-mail is legitimate but somehow did not pass the filter, the user will now know that you did not recieve the e-mail and can try again and changing the content to pass the filter.

There are two settings in our system, one for the master level of the domain name as set in the Spamfilter Tab, another for each individual POP3/Imap account. The master level have preference over any POP3/Imap account settings.
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Subdomains

How can I add a sub domain to my existing website?

If you need to add sub domains to your website as sub websites, these must be created first. You create sub domains in the menu:

Create sub domain
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What is a sub domain?

A sub domain is an add-on to your existing website.

For example if you have have two different departments in your business and each department would like an individual website but they still need to share the domain name as follows:

http://office.mydomainname.com
http://sales.mydomainname.com

in the above example you must create two subdirectories, via FTP, on your website:

/office
/sales

When files are uploaded in those directories they are shown as individual websites.
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Website statistics

How can I view my statistics, and can I download my log file?

to view the statistics for your website, please login to the control panel through our main website. Click the domain name that you want to view the statistics for, then the tab Statistics. There is a link to download your logfile if you need to have a complete logfile for your own statistics.

Logfiles are rotated every 1st in the month.
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Is there a sample statistic I can view?

To view a sample statistic we recommend the demo at the vendors website:

http://webalizer.org/sample/index.html
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What type of statistics are included?

On our system we use the most widely used log processing tool, WebAlizer.

For more information about WebAlizer, please read the FAQ on the vendors website:

http://www.webalizer.org/webalizer_help.html
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Printable view

DNS	IP nummer
ns1pri.mywebtonet.com	81.19.232.30
ns2.mywebtonet.com	81.19.232.29

Spamlevel	Rejection
1-2	Aggressive
3-4	Too effective, might reject some non-spam mail
5-7	Recommended by us
8-12	Acceptable but not perfect
13-99	Not effective